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TomTom ONE IQ Routes Edition Satellite Navigation Unit Europe
 
Manufacturer: TomTom
Customer Rating:
 
List Price: £153.25
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Customer Reviews
The best Tom Tom yet
 
Review Date: July 23, 2009
Reviewer: Paul Dodd,
I wrote this review to address some of the problems people have listed with this system so here goes. Firstly, the USB lead supplied with it is a strange L shape but I had no problem using it at all, it fits easily first time. There is another way around this by using any other USB lead. The same goes for the car charger, just use any car USB charger with the same power output.

Secondly, the maps. It took 24 minutes to download them on my 10Mb connection and then another 40 minutes to install. Not too bad in my opinion and it only needs doing once. There have been lots of talk about the Tom Tom not having enough memory to fit the maps on, well mine shows 1.9GB available on the device with only 1.6GB used and 300Mb free for extra voices etc.

Thirdly, the lane guidance. It does work exactly as it shows on the box with a nice full screen display, but only on motorways. If you come across a normal roundabout etc then you only get the small arrows down the bottom left.

Now all that's done, all that's left to say is that I love this sat nav! It's a great improvement over my old 520, in fact I "downgraded" to a Tom Tom one because it has 4 times the internal memory, the built on windscreen mount is great (much better than any other i've had) and the speaker is far louder than ever before. I have written some less than positive reviews about Tom Tom's before but i have to say they have got this one spot on.

I'd recommended buying the Tom Tom One without any hesitation. Yes of course it has the usual sat nav problems of the odd speed limit being wrong etc but just remember - when you turn your sat nav on, don't turn your brain off!
Great little device - while it works....
 
Review Date: June 29, 2009
Reviewer: tospo, UK
Bought this two weeks ago and so far, I am impressed! It is really easy to use - I haven't even looked at the manual yet because everything is intuitive and clear. I have used it for long and short distance trips and I think the routes it finds are quite good. The spoken instructions are very clear and mostly easy to follow. I wasn't sure about the screen size I wanted but decided for the smaller one in the end and I think the screen is large enough and easy to read (AND I'm far-sighted an not normally too keen on reading maps). The touch screen works really well too. A very nice feature of this device is that it switches to a different view when it needs to show you which lane you should be in and what exactly is written on the overhead sign for that lane. That really helps to find your way in some more complicated situations. It also detects the light level and adjusts the screen accordingly when it gets dark. I was a bit sceptical when I bougt it - I never had a satnav and wasn't sure this would be a good idea but, so far, I have to say it was worth it. Recommended.
UPDATE: hmm, maybe I was too quick with my praise..... I updated the map a few day ago and now it isn't working anymore. The problem is that I didn't wait long enough to unplug the TomTom from the PC after finishing the download & installation of the new map. You have to wait until prompted to unplug it but since the prompt didn't appear after about 30 seconds I assumed that it should be ok now to unplug. Granted, that was my mistake but I think the device should be robust enough to deal with such a user mistake and I would be surprised if I would be the only one who ever did that. Anyway, the result was a lot of corrupted files on the device that I couldn't even delete through the Windows Explorer anymore. Luckily, I have a Linux operating system too, which was able to delete those (large) files. The map is still corrupted and I have to wait for customer support to give me a new download code for a new map. This whole thing has taken several evenings of my time already and is still not sorted out. I don't know if other satnavs are any better in this respect but I certainly think that TomTom need to improve this and make sure that it can at least recover from problems like this. For example, the device should never have indicated that the download and isntallation was actually finished when it was clearly still busy shifting files around. Still think it's a good gadget but be warned to be VERY, VERY CAREFUL with your updates!!

UPDATE
I'm still having problems with this. There are loads of corrupted files on the device and it is not possible to even use the backup because of this. I was able to delete most of the corrupted files in the end by switching to a Linux PC but if I had windows only I would have been stuck. The fact that the support staff keep telling me how simple it is to restore this doesn't really help much either, especially since they are unwilling or unable to tell me which files actually should and which should not be on the system. Very frustrating. Look through all the reviews for this device (inculding the XL version and the UK&ROI only version, which are basically all the same hard and software): you'll find quite a few people who report the same instability problems, so there is obviously something wrong with this thing. I think this is the point where I would take a couple of stars away from my rating but apparently this isn't possible when editing reviews here.

UPDATE2
OK, I got a replacement now and this time the map update has worked flawlessly even though it was interrupted half way through. Maybe I was just unlucky with the first one - we'll see....

UPDATE3
I have now used the device abroad for the first time - two weeks holiday in Poland. I have driven quite a distance within the country and visited several cities, also drove through Germany on the way. I can say that it worked very well there although due to the current massive road building programme in Poland, the map was sometimes outdated but still got me to my destination all the time. In the cities you also have to expect more incorrect routes (i.e. turns that you can't actually do and wrong way into a one way street) but all in all it worked well and if it does guide you wrong it quickly finds an alternative. I only had one situation where it got me into a bit of trouble by guiding me onto a road that turned more and more into a forest track. The quality of the map in Germany seems to be a lot better and probably is the same quality as in the UK.
Europe by car ? So easy and enjoyable with this little gem.
 
Review Date: August 22, 2009
Reviewer: J. Stephen Burnett, Surrey, UK
I needed something dependable to get me through our 6-nation tour, which included some Eastern European destinations. This one stuck out in my own product search, not least because of the 42 countries covered. Now we're back, I can't tell you how much this enhanced the experience. For instance, instead of skipping past Cologne, Germany, we decided spontaneously to spend an hour in the city's magnificent cathedral. The TomTom took us straight there, helped us find parking, then took us straight out of town in another direction to continue our route. It takes so much of the tension out of navigating big cities.

Like any 'tool', you need to get the device to perform as you want it to, and the many Options in the preferences menu allow you to do this. Relieved of map-reading duties, the passengers in the car also benefit significantly. This little device has helped renew my passion for touring by car, which allows you to see so much more of what Europe has to offer.
Unsure whether to buy - get one it's great!
 
Review Date: May 31, 2009
Reviewer: J. M. Whitworth, Leighton Buzzard
Having never owned a SatNav before I was unsure which make and model to go for. I knew the TomTom had a good reputation and a friend had the normal V4 Europe and I thought his was good. However, the early reviews for this model all gave very negative comments, but the system technical specs seemed excellent, so after much thought I decided to try it.

I have used mine now for a while I think it is brilliant. It locates the satlellites very quickly and the routes are formulated in a flash. If you stray off route the system recalculates swiftly and accurately. The advanced lane guidance aplication is superb so don't believe some of the bad comments others have made. The speaker is loud and clear and the directions are easy to follow. The speed camara data is timely and spot on.

Some of the negative comments concern the USB cable and connecting to computers. From my experience the USB cable isn't that bad at all. It is slighty awkward but not bad and certainly not a reason not to buy this system. If you are a lady with very long nails it will be fiddlely but what small cable wouldn't be? I've hooked the system up to my laptop and so far no problems at all.

Over all if you are unsure whether to buy, get one it's brilliant and well worth the money. Hope this review is of use.
Very impressed
 
Review Date: June 2, 2009
Reviewer: M. Nandha, London, England
Product works a treat, have now tried it out in the UK, Sweden and Denmark. The Sweden speed limits are mostly wrong but i'm sure that will be updated over time. I love the fact that it knows that a particular road is busy during the week but free at weekends (through business areas for example). There is a particular stretch of road in London which is ALWAYS busy on weekends and it diverted me around it. I was very impressed.

It is very easy to use, my wife found the lane guidance feature quite useful. You should get the official tomtom carry case to ensure a snug fit of the device. The attachment that you use to put it on the windscreen is very easy as well, much better than some of the bigger/older versions.